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Return Policy

At Palestinemarket.ca, we strive to ensure that you are completely satisfied with your purchases. However, we understand that sometimes, things may not turn out as expected. To accommodate this, we offer a return policy under the following conditions:

Return Period

You have 14 days to return an item from the day you received it. To be eligible for a return, your item must meet the criteria outlined below.

Eligibility for Return

Damaged or Defective Items: We accept returns only for items that are damaged or defective upon arrival. If you receive a damaged or defective item, please contact us immediately to initiate the return process.

Condition of Returned Items: To be eligible for a return, items must be unopened and in the same condition that you received them. Items must be in their original packaging with all seals intact.

Return Shipping

Customer’s Responsibility: Please note that you may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Instructions:Before returning any item, you must contact us at PalestineMarketOfficial@gmail.com for return approval and detailed instructions. Unauthorized returns may not be accepted.

Refund Process

Upon receipt of the returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Contact Us

For more information about our return policy, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at PalestineMarketOfficial@gmail.com

 

We value your business and are here to provide you with the best possible service. Thank you for choosing Palestinemarket.ca.